February 11, 2019
Cydney Wiedenbeck | 2019-02-06 18:25:16
"Dan and Heather in particular where incredible during this experience. Very kind and patient service!
When our car got stuck on a hill during a snow storm, I wasn't sure what to do.
Heather was very patient on the phone. I called her multiple times trying to figure things out and they arrived early so we could get back on the road faster. Danny was knowledgeable about the road system and guided us back to the main road.The kindness and generosity of service here is genuinely appreciated. It would be my first recommendation for towing service in this area."
February 11, 2019
Court Elwood | 2019-02-06 18:25:58
"Jake was amazing to work with! He was so helpful and patient. After my horrible accident and dealing with my friend being killed in the accident I was really distraught and overwhelmed with everything. Jake was very patient and waited for me to get everything worked out over the phone and handled from states away. Not being able to be there in person made it more work for Jake to have to handle my leg work and tasks in my place. Tow Pro’s really showed me they really cared about me and treated me like a friend the entire time they were dealing with me and my vehicle towing needs. I never would have been able to get this entire nightmare figured out without Jake from Tow Pro’s. I recommend them to everybody needing anything from a tow, to road side assistance, to auto repairs, etc. I know they will treat you just as good as they treated me. Thanks again Tow Pro’s from over 600 miles and states away I can never thank you enough!!!"
November 19, 2018
"one of the worst days of my life, my car died on the interstate so from a referral at Honda I called tow pros. The girl that answered the phone Becky was amazing, not only did she walk me thru how the driver will call first and she just calmed a horrible situation. Then the driver Jacob showed up and he was the nicest fella, polite and informative. I have to say this is the best company for customer service from the girl on the phone to the driver!!! a+++++++++"
October 8, 2018
Angela Ehr | 2018-10-05 19:04:55
"I used Tow Pros to have my deployed serviceman's vehicle towed. It was an unusual situation with him being on deployment and me being several states away. After explaining the circumstances, Tow Pros lived up to their name - they were all professionals, from the lovely ladies who fielded my slightly stressed phone calls, to the driver who was our guardian angel. I've never dealt with such a quality human being, nor experienced such kindness extended to a stranger. Their service to me and my serviceman brought me to my knees and will be remembered and cherished. Thank you Tow Pros!!"
August 6, 2018
Cheryl Pavlovic | 2018-08-03 16:05:52
"On June 26 after visiting Mt. Rushmore, my brother's vehicle would not start. He called AAA and they called Tow Pro in Rapid City. The guys who came to tow us couldn't have been more accommodating. After They towed the vehicle to the garage They called several motels to try to find us a place to stay and even took us to the motel. They were very friendly and helpful even after being out on a call the night before until 4am that morning. God Bless each and everyone. "